Refund policy

Return & Refund Policy

At MagicSweets Store, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return within 14 days of receiving your order.

Eligibility for Returns

  • Items must be unused, unopened, and in their original packaging.
  • Returns must be requested within 14 days of delivery.
  • Perishable, customized, or personalized products may not be eligible for return unless they arrive damaged or defective.

Refund Process

  • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed to your original payment method within 5–10 business days.

Damaged or Incorrect Items

  • If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging.

Return Shipping

  • Customers are responsible for return shipping costs unless the item is damaged, defective, or sent in error.

Contact Us
For return or refund requests, please contact our customer support team with your order number and details of the issue.

This policy complies with a 14-day return period and may be adjusted to meet local consumer protection laws.